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Privacy Policy

PRIVACY POLICY OF THE URBAN GIFTS & CO

Last Updated: 16 January 2024

Welcome to The Urban Gifts & Co (hereinafter referred to as “we,” “us,” or “our”). This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

  1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Information:

  • Full name
  • Contact details (address, email, phone number)
  • Billing information

1.2 User-Generated Content:

  • Reviews, comments, and other content you submit

1.3 Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Usage patterns
  1. How We Use Your Information

We use your personal information for the following purposes:

2.1 Order Processing:

  • Fulfilling and managing orders
  • Processing payments

2.2 Communication:

  • Responding to inquiries
  • Sending order updates
  • Providing customer support

2.3 Marketing:

  • Sending promotional offers and newsletters (with your consent)
  • Customizing content and advertisements
  1. Data Sharing

We may share your personal information with third parties for specific purposes:

3.1 Service Providers:

  • Payment processors
  • Shipping partners

3.2 Legal Compliance:

  • Complying with legal obligations
  • Responding to lawful requests
  1. Your Rights

4.1 Access and Correction:

  • You have the right to access and correct your personal information.

4.2 Withdrawal of Consent:

  • You may withdraw your consent for certain processing activities.
  1. Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure.

  1. Cookies

We use cookies and similar technologies for website functionality and analytics. You can manage your cookie preferences through your browser settings.

  1. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes.

  1. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@theurbangifts.co.za

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: 16 January 2024

 

The Urban Gifts & Co

C/o Jacobus Smit and Waterworks Avenue, Royldene, Kimberley.

info@theurbangifts.co.za

0736348902